Effective
Group Counseling
There is a natural tendency for people to gather in groups for mutually
beneficial purposes. Through groups, individuals accomplish goals
and relate to others in innovative and productive ways (McClure,
1990). People would not survive, let alone thrive, without involvement
in groups. This reliance and interdependence is seen in all types
of groups from those that are primarily task-oriented to those that
are basically therapeutic.
In order to
be effective, group leaders must be aware of the power and potency
of groups. They must plan ahead and they must be sensitive to the
stage of development of the group. Equipped with this knowledge
they can utilize appropriate skills to help their groups develop
fully (Gladding, 1994). Proper preparation and strategic intervention
increase the chance of running a counseling group smoothly and effectively.
BEGINNING COUNSELING
GROUPS
A crucial element
in starting counseling groups is making decisions beforehand. Pregroup
planning is the first step in the process. Leaders design groups so
that they will yield productive and pragmatic results for participants.
Among the most important considerations are those associated with
objectives, membership, rules, time, place, and dynamics.
OBJECTIVES OF
GROUP COUNSELING
Group counseling
involves individuals who are having difficulties they wish to resolve
that are of a personal, educational, social, or vocational nature
(Corey & Corey, 1992). These groups are primarily run in educational
institutions or agencies. They deal with specific, nonpathological
problems that members are aware of prior to joining and which do not
involve major personality changes. For instance, group counseling
may focus on how members achieve such goals as relating better to
their families, becoming organized, or relaxing in the presence of
supervisors at work.
GROUP MEMBERSHIP
Group membership
is either homogeneous or heterogeneous. Homogeneous groups are composed
of individuals who are similar, such as adolescent boys, single parents
or individuals working with grief and loss issues. Heterogeneous groups
are made up of people who differ in background, such as adults of
various ages with varied careers. While homogeneous groups can concentrate
on resolving one issue, their members may be limited experientially.
In contrast, heterogeneous groups offer diverse but multifocused membership.
Effective group
leaders screen potential members before accepting them. Screening
allows leaders to select members and members to select leaders and
groups. The ideal group size of eight to 12 allows members an opportunity
to express themselves without forming into subgroups. In order to
help dispel and overcome misconceptions about groups, leaders can
utilize pregroup interviews to identify fears related to upcoming
groups. Through feedback and explanation, misunderstandings can
be immediately clarified and corrected (Childers & Couch, 1989).
RULES IN COUNSELING
GROUPS
Counseling groups
run best when the rules governing them are few and clear. If there
are more than a dozen rules, many members will tend to forget some
of them. Likewise, if the rules are vague, some members will inevitably
violate the letter or spirit of them. In counseling groups, rules
should follow the ethical standards of professional organizations,
such as the Association for Specialists in Group Work. Members should
agree to keep each others' confidentiality, not attack each other
verbally or physically, to actively participate in the group process,
and to speak one at a time.
TIME AND PLACE
OF GROUPS
Although counseling
groups vary, members need a specific, consistent time and place to
meet. Most groups meet for one and one half to two hours each week
for 12 to 16 sessions. The meeting room should be quiet and inviting
and away from other activities. Groups work best when chairs are arranged
in circles where everyone feels a sense of equality with one another
and the flow of communication is enhanced (Gladding, 1994).
GROUP DYNAMICS
Group member interactions
appear simple but they are not. They are complex social processes
that occur within groups and that affect actions and outcomes (Lewin,
1948). Group dynamics occur in all groups, and involve the interactions
of group members and leaders over time, including the roles the members
and the leaders take. Individuals have an impact on groups just as
groups influence members. The number of group interactions increases
exponentially as the size of groups grows. Therefore, keeping track
of communication patterns in counseling groups is a demanding job.
The complexity
of interaction is magnified by the fact that messages are sent within
counseling groups on a verbal as well as a nonverbal level. The
nature of this communication is crucial to comprehending what is
happening within groups. For example, a member who physically or
emotionally distances from a group influences how the group operates
as clearly as if he or she makes a statement. As groups develop,
members frequently switch roles and patterns of interaction.
GROUP STAGES
In addition to
preplanning, effective group counseling leaders recognize that groups
go through five stages: dependency, conflict, cohesion, interdependence,
and termination. The stages are often called "forming, storming, norming,
performing, and adjourning (Tuckman & Jensen, 1977). Recognizing
group stages gives counselors an opportunity to devise or utilize
appropriate leadership interventions.
The first group
stage is "dependency" or forming. At this time, group members are
unsure of themselves and look to their leaders or others for direction.
This process gives members an opportunity to explore who they are
in the group and to begin establishing trust. The second stage in
group counseling is "conflict," or storming. It may be overt or
covert. The type and amount of conflict that is generated relates
to how much jockeying for position goes on in the group.
Stage three
focuses on "cohesion," or norming, which can be defined as a spirit
of "we-ness." In it, members become closer psychologically and are
more relaxed. Everyone feels included in the group and productive
sharing begins to occur. In the fourth stage, performing, the main
work of the group is begun. Interdependence develops. Group members
are able to assume a wide variety of constructive roles and work
on personal issues. The level of comfort in the group increases
too. This is a prime time of problem solving. It occupies about
50% of a typical group's time. The final stage, adjourning deals
with termination. Issues of loss in separating from the group are
raised. Celebrating the accomplishment of goals is also a primary
focus within this stage.
GROUP COUNSELING
SKILLS
As with other groups,
leaders of effective counseling groups need to employ a variety of
interpersonal skills (Corey & Corey, 1992). Among the most important
of these are:
a) active listening,
where leaders are sensitive to the language, tone, and nonverbal
gestures surrounding members' messages;
b) linking, where
leaders help members recognize their similarities;
c) blocking, where
leaders keep unfocused members from disrupting the group by either
redirecting them or preventing them from monopolizing conversations;
and
d) summarizing,
where leaders help members become aware of what has occurred and
how the group and its members have changed.
Empathy, personal
warmth, courage, flexibility, inquiry, encouragement, and the ability
to confront are vital skills too. Counseling group leaders must
wear many hats in helping their groups make progress. The more skills
within the counselors' repertoires the more effective they will
ultimately become.
CONCLUSION
Conducting effective
group counseling relies on the preparation of group leaders and their
abilities to plan and conduct groups. Extra time in preparation is
crucial to the life of the group. This process includes screening
of members, selecting a manageable number of group participants, establishing
a regular place and time for the conducting of the group, and setting
rules. In running groups leaders must then recognize and utilize group
stages and employ appropriate counseling skills in a timely fashion.
Successful group counseling is dependent on many factors. Ultimately,
the secrets of conducting effective counseling groups are in learning
how groups operate and then personally investing in them.
REFERENCES
Childers, J. H.,
& Couch, R. D. (1989). Myths about group counseling: Identifying
and challenging misconceptions. "Journal for Specialists in Group
Work," 14, 105-111.
Corey, M. S.,
& Corey, G. (1992). "Groups: Process and practice" (4th ed.).
Pacific Grove, CA: Brooks/Cole.
Gladding, S.
T. (1994). "Effective group counseling." Greensboro, NC: ERIC/CASS.
Lewin, K. (1948).
"Resolving social conflicts: Selective papers on group dynamics."
New York: Harper.
McClure, B.
A. (1990). "The group mind: Generative and regressive groups." Journal
for Specialists in Group Work, 15, 159-170.
Tuckman, B.
W., & Jensen, M. A. (1977). Stages of small group development
revisited. "Group and Organizational Studies," 2, 419-427.
Samuel
T. Gladding is a Professor of Counselor Education at Wake Forest
University in Winston-Salem, North Carolina.