|
Wouldnt it be great to have an Edison or Einstein,
or Mozart at your next meeting? If youhad a genius at your meeting,
do you think you might come up with better results? Let me bethe first
to tell you that those people wont be at your next meeting.
But there are somethings you can do as a facilitator - some techniques
and tactics that you can use with thegroup that will help them work
better. In this article you will learn some of the strategies of geniuses
(adapted from Thinking Like a Genius, by Michael Michalko in the May
1998 issue ofThe Futurist), and how to apply them within any group
you are working with.
- Geniuses look at problems in many different ways. The
key to this strategy is helping a group find newperspectives. Often
a group gets "locked in" on one specificsolution or cause.
The goal should be to slow the group downand help them look at their
situation from a variety ofperspectives. Once a group has an initial
approach, encouragethem to stop and force a new perspective - force
them to re-conceptualize the problem.
How To Do It. Once a
group has settled in on an approach, encourage them tostep out of
the room. When they return, explain the concept oflooking at the problem
from another perspective. Ask the group to list three or more other
perspectives that this situation could be viewed from. From that list,
pick one for the group toreconsider the situation from. (If the group
is large enoughhave sub groups work different perspectives.) The time
spent in reviewing the situation from the new perspectives should
be asrigorous as the first analysis. Once the group has completed
their reanalysis, have them look at all of their results. At this
point encourage them to make the best decision, given all thedata
they have at their disposal.
- Geniuses make novel combinations. Sometimes
geniuses dont come up with new ideas, butcombine existing
ones to make great advances.
How To Do It. Once a group has a variety of
possible solutions (possibly byusing some of the steps above), have
them try to combinethem, rather than just pick one. Spur them on with
questionslike: How could you do both A and B? How could you gain the
benefits of both A and D, while minimizing the risks?
- Geniuses force relationships.
This may be the genius biggest strategy of all, and one you
canemploy easily with groups.
How To Do It. Always
have a few (or a lot) of disparate items on a list. At anytime that
a group is stuck, ask them to force a relationshipbetween their problem
to one of the items on your list. (Youcould also have pictures of
the items, which might spur theircreativity even further.) These relationships
may be forced, andthis may be where the breakthrough comes. Note:
Some groups or individuals will scoff at this idea as silly. Acknowledge
this, but encourage them to try anyway. Theymay be very pleasantly
surprised. Remember too, that the quality comes with quantity rule
applies here. You may need totry more than one or two forced relationships
before real progress is made.
- Geniuses make their thought visible. This
strategy is often put to use in group meetings, but only atthe lowest
level. Recording a groups work on a flipchart, or whiteboard,
is a small step in this direction, but to take this tothe next level
(to the genius level!), you need to get more visual.
How To Do It. Have members of a group draw
their solutions to a problem, ordraw the results of implementing their
solution. If you want tolook at a variety of solutions at once, have
sub groups do thisfor different scenarios. Focus the group(s) on making
it visualand inclusive of their whole idea. The goal is to communicate,not
wow the group with artistic abilities. Once the groups havecompleted
their drawings, review all of them to see if newideas, or combinations
of ideas are found.
- Geniuses think in opposites. Often it is
very revealing to examine the opposite of yoursituation, or ask
the opposite question.
How To Do It. Rather than having the group
ask the direct question on theirtask, have them ask the opposite.
For example, if the question is, "How do we attract new Customers?",
more new ideas and insights might come from asking, "How could
we drive all of our Customers away?" With the answers to the
opposite question, tactics and plans for avoiding this outcome can
be developed.
- Geniuses think metaphorically. Aristotle
believed that metaphors were a sign of genius. If theywere good
enough for Aristotle, they should be good enoughfor us!
How To Do It. Have the group compare their situation to anything
else(another place for your list mentioned above). The moremetaphors
(or analogies) the group can draw between their situation and these
random items the better. The insights will flow from the discussion
of these connections. You can also ask the group to tell you what
they might compare the situation to, which is another method of initiating
the metaphors.
- Geniuses prepare themselves for chance. In
a group situation, this most likely fits after a solution hasbeen
implemented. This "preparation for chance" will been hanced
by the willingness to do two things: admit mistakes, and spend time
reviewing the results of the decision or solution.
How To Do It. After a decision is made, encourage
the group to schedule timeto review the results of the decision. Time
might also bescheduled to discuss the process the group used for coming
tothe decision. By reflecting on the work and the results, often new
ideas and improvements can be found. The decision totake this time
is seldom the natural inclination of a group. Group dynamics are such
that when the result or decision is made, the group is ready to "cross
that item off the list", and move on. As a facilitator you can
provide significant value by encouraging this review process.
- Geniuses produce. One hallmark of geniuses
is that they produced large quantitiesof work. The key in groups
is this phrase: "The more ideas (or possible solutions) we
produce, the more likely we are toproduce a great idea." Geniuses
not only produced large quantities of ideas from which their breakthroughs
came, but they also acted on those ideas. So Geniuses not only produceideas,
they produce action.
How to Do It. When the
groups seems to have hit a lull in a brainstorming session, push them
on to think of more ideas (perhaps combining this thought with other
strategies on this list). Remind them that there is value in quantity
and that often the best ideas come after the easy ones are already
out. Challenge them to add more to the list. Another way to use this
strategy is to force the group to come up with a challenging goal
of a number of ideas before beginning the brainstorming session. As
the facilitator you need to make sure that the number is sufficiently
large, to make sure it will be a challenge.
|
|