|
|
INTRODUCTION
In the early 70s, the questioned was raised
of whatever happened to research on the group in social psychology
(Steiner, 1974). A year earlier small group research was declared
dead in a chapter on small groups subtitled "the light that
failed" (Mullins & Mullins, 1973). In the early 80s, Rosenberg
and Turner's coverage of the field of social psychology included
a chapter on small groups by Kurt Back (1981), but almost
all of the research cited was done before the mid to late
1950s. The more recent coverage of the field of social psychology
did not include a chapter on group processes (Cook, Fine,
& House, 1995). However, it did include a section under
the rubric of social relationships and group processes in
which seven chapters were placed. Small group research has
not disappeared; rather, it has become ubiquitous, spread
among a number of research issues (e.g., networks, exchange,
bargaining, justice, group decision making, intergroup relations,
jury studies, expectation states, minority influence, leadership,
cohesion, therapy and self-analytic processes, and power and
status) and disciplines (e.g., sociology, psychology, communications,
organizational research) (Davis, 1996). In fact, research
in all of these areas is active, though the outlets for such
research are varied, and it is likely that no one is completely
aware of the full range of activity. On the other hand, research
on groups has diminished in sociology as a result of the way
in which much research on group processes is conducted. Following
the insights of Zelditch (1969), laboratory practice in sociology
has shifted from the earlier study of freely interacting persons
in a group context to the study of particular processes, perceptions,
and reactions that can often be studied on individuals within
real or simulated social settings. This approach was often
used in psychology from the early studies of Sherif on norms
and the autokinetic effect (Sherif, 1936) and the Asch studies
of conformity to group pressures (Asch, 1960), as well as
the work on "groups" by Thibaut and Kelley (1959). As sociologists
began to focus experimentally more on particular processes
such as status or exchange, studies of the group qua group
declined, but did not disappear. In the present volume, two
of the most active areas of group research have been elevated
to theoretical orientations (expectation states and social
exchange theory), and two other areas have their own chapters
(intergroup relationships and interaction in networks). Still,
the area of small group interaction contains a wide and rich
history and set of empirical works that I attempt to summarize
in this chapter. This chapter is broken down into three sections.
In the first, I review some of the historical foundations
of small group research. I then cover selected research on
three issues, again examining some important historical landmarks
as well as more current theory and research. These three issue
areas are status, power, and leadership; group integration
and cohesion; and interaction. EARLY
BEGINNINGS Among the earliest writings on the small group
is the work of Georg Simmel who, in the late 1800s and early
1900s, was concerned with general principles of groups and
group formation (Wolff, 1950). At one end of the size continuum,
he focused on how two person groups (dyads) differed from
individuals in isolation and how groups of three (triads)
differed from dyads (Wolff, 1950). At a more general level,
he analyzed how people affiliate into groups of all sizes
and how those multiple group affiliations influence the individual
(Simmel, 1955). He also analyzed small groups, large groups,
issues of divisions in groups, of authority and prestige as
well as of superordination and subordination (Wolff, 1950)
all matters that still concern researchers in small groups.
Another writer in the early 1900s was Charles H. Cooley with
interests in the nature of the social order. His work on conceptualizing
primary groups reflected a general concern about changes in
society, and how what are now called primary relationships
(person to person) were Interaction in Small
Groups - 3 - giving way to more impersonal role to role relationships,
what are now called secondary relationships (Cooley, 1909).
Thrasher's (1927) study of gangs in Chicago in the early twenties
focused on groups and group processes in a natural habitat.
With discussions of status and leadership, the structure of
and roles in the gang, social control of members, Thrasher
examined many of the same group processes that continue to
occupy researchers (cf. Short & Strodtbeck, 1965). The
rise of group therapy in the military during WWII to handle
the large numbers of battle stressed soldiers, who could not
be accommodated in traditional individual therapy, gave rise
to the study of what came to be known as T-groups (for therapy
groups and (leadership) training groups). The study of therapy
groups produced a plethora of research on group processes
and the relationship between group processes and therapeutic
processes (Bion, 1961; Scheflen, 1974; Whitaker & Lieberman,
1967). Much of this work had psychoanalytic underpinnings,
often focusing on member leader/therapist relations growing
out of Freud's discussion of group psychology (Freud, 1959).
The National Training Laboratory in Bethel, Maine, started
by Kurt Lewin's Research Center for Group Dynamics, became
the center for research on training groups (cf. Bennis, Benne,
& Chin, 1961). This latter work also influenced Bales
as he was working out the observational method of Interaction
Process Analysis (Bales, 1950), though it had more influence
in his later work examining the self-analytic group (Bales,
1970; 1999). In the late 1940s and 1950s, there was a surge
of work on small groups in psychology and sociology, such
as William F. Whyte's (1955) study of a street corner gang,
Moreno's (e.g.,1951) research on sociometry (which began much
of the current work on networks), and the work by Roethlisberger
and Dixon (1970) on group processes in the bank-wiring room
at the General Electric plant. Homans (1950) used several
of these studies to generate principles of group interaction.
Today, much of the work in sociology can be traced back to
the work of Robert F. Bales and his students in the Laboratory
for Social Relations at Harvard, especially as this theoretical
Interaction in Small Groups - 4 - work was influence
by the social systems approach of Talcott Parsons (e.g., Parsons,
Bales, & Shils, 1953). Much of the work in psychology
was built upon the work of Kurt Lewin and his students at
the Research Center for Group Dynamics, first at MIT and then
at the University of Michigan. Below, I briefly review earlier
work within the framework of each of these "schools" and more
current work that directly or indirectly has built on them.
In addition to the two locations, each of these schools has
had a number of distinctive features. The Harvard school tended
to study intact groups freely interacting to solve a common
problem. The Michigan school tended to study individuals in
contrived social settings or groups that were constrained
in some way to prevent free interaction. The Harvard school
was interested in the development of social structure within
the group. The Michigan school was interested in testing theoretical
principles with controlled experiments. The Harvard school
was made up primarily of sociologists. The Michigan school
was made up primarily of psychologists. The Harvard School
Research in the Harvard school was spear-headed in 1950 by
the publication of Interaction Process Analysis (Bales, 1950).
This book described a procedure for scientifically coding
group interaction so that the objective study of group processes
and structures could be conducted. This book, together with
a series of publications that used the methodology, provided
a new framework for systematically studying "whole" groups.
The interaction process analysis (IPA) coding system was developed
over several years of studying groups. Behavior was broken
down into acts, each defined as a simple sentence or its nonverbal
equivalent. A person's turn at talk received one or more codes
for each act, with a notation of who acted, to whom it was
directed, and the sequence order of the acts. Each act was
coded into one of 12 categories (see Figure 1). These were
arranged into four symmetric groups: positive reactions and
negative reactions (both representing socioemotional activity),
and problem-solving attempts and questions (both representing
instrumental activity). Interaction in Small
Groups - 5 - (Figure 1 about here) The coding conventions
called for every act to be classified into one of the categories,
with ambiguous acts classified into the more extreme (toward
categories 1 or 12) of the categories for which it might be
relevant. This latter convention was to counter a bias in
most coders that was less sensitive to the more emotional
and extreme categories of action. With training, coders could
achieve a high degree of reliability and agreement (Borgatta
& Bales, 1953a). As in many fields, the presence of a
new methodology opens up a new line of research, and that
was true in this case, with a significant increase in the
amount of small group research published. It also opened the
field of group research to several other systems for coding
interaction that developed over the next several years (e.g.,
Borgatta & Crowther, 1965; Gottman, Markman, & Notarius,
1977; Mills, 1964). Many of the issues that were to occupy
researchers in the following years were first explored using
the IPA scoring system and post-discussion questionnaires
on groups in the Harvard laboratory. These issues included
the development of leadership status orderings (Bales, 1956;
1958; Borgatta & Bales, 1953b; 1956), leadership role
differentiation (Bales, 1956; Borgatta, Bales, & Couch,
1954; Slater, 1955), and the phases in group development (Bales,
1953; Heinicke & Bales, 1953). The Michigan School The
Center for the Study of Group Dynamics was formed under the
guidance of Kurt Lewin at MIT. Later it was moved to Michigan,
where its work began to receive attention with the publication
of an edited collection of theory and research. Much of this
collection grew out of research within the framework of the
Michigan school, but it also drew on work that was being done
in a number of places (Cartwright & Zander, 1953b). 2
This collection was characterized by a strong theoretical
focus and a commitment to careful experimental design to test
hypotheses rather than to discover or observe and document
group phenomenon. Issues were often couched Interaction
in Small Groups - 6 - in the field theoretic approach of Lewin
and included group cohesiveness, group pressures and standards,
group goals and locomotion, the structural properties of groups,
and group leadership. The field theoretic approach, with it's
view of groups as interdependences among individuals that
are mediated by cognitions and perceptions (life-space), dominated
this line of research (Lindenberg, 1997). Now classic studies
collected into this volume include, among many others, selections
from Festinger, Schachter, and Back's (1950) study of social
pressures in the Westgate and Westgate West communities, Schachter's
(1953) study of reactions to deviance in groups, Bavelas'
(1953) study the effect of different communication structures
on problem- solving ability in groups, and White and Lippitt's
(1953) study of group members reactions to democratic, laissez-faire,
and autocratic leaders. In additional to its experimental
approach to testing theory, the Michigan school gave the evolving
field of small group research an important approach to concepts
such as cohesion and group structure in terms of interdependencies
among individuals, and a cognitive focus that dominates much
research today. Three Focal Issues The critical issues that
have influenced much of the work in the area of small groups
within sociological social psychology are status and power,
integration and cohesion, and interaction. The most influential
issue in sociology has been research concerned with status
and power, or as some prefer to label it, social inequality.
Work on cohesion and interaction processes diminished, but
in recent years has begun to increase. These three areas will
be explored in the remaining parts of this chapter. STATUS,
POWER AND LEADERSHIP Since much of the work in sociology on
status and power in groups can be traced back to the work
of Bales, I begin this section with some background. Among
the early work by the Bales group at Harvard were two papers
that outlined interests in the development of structure and
Interaction in Small Groups - 7 - process in
problem-solving groups. The first paper examined the phases
task oriented groups went through in solving task problems
(Bales & Strodtbeck, 1951). A second paper incorporated
many of the results of the first paper and focused on the
equilibrium problem in small groups (Bales, 1953). The equilibrium
problem, from the functional perspective of Parsons and Bales
(1953:123), is the problem of establishing cyclic patterns
of interaction that move the group forward to accomplish the
task, and patterns of interaction that restore the internal
socioemotional balance disturbed by the pursuit of the task.
Using data obtained through application of the IPA coding
system, a number of empirical regularities were documented
as evidence of the types of equilibria that a group maintained
(Bales, 1953). There was a balancing of proaction (that initiated
a new line of activity) and reaction (the first response to
another actor). Among the reactions, positive reactions were
seen to outnumber negative reactions. There was unequal participation
of members. The most active members talked more to the group
as a whole, and less active persons talked more to those ranked
above them in participation than below them. Thus, persons
who participated more also received proportionately more positive
reactions. These patterns of participation produced a "fountain
effect" with contributions going up the hierarchy and then
sprinkling out on the group as a whole (Bales, Strodtbeck,
Mills, & Roseborough, 1951). It was also noted that there
were phases in the type of activity that occurred over time.
Activity in the problem-solving sequence moved from orientation
to evaluation to control. Simultaneously, both positive and
negative reactions built up over time with a final surge of
positive reactions and joking toward the end. It was also
observed that there was a differentiation of activity across
persons, with some persons being more proactive and others
being more reactive. The most active person was less well
liked (and more disliked) than the next most active member.
This led to ideas of a more active instrumental/adaptive specialist
and a less active integrative/expressive specialist, each
of whom fulfilled important functions in the group. Interaction
in Small Groups - 8 - Role Differentiation. Bales and Slater
(1955; Slater, 1955) formalized many of the above ideas in
a study outlining this theory of leadership specialization
or leadership role differentiation. This was an interesting
issue that combined work on the status/power issue with work
on the integration/cohesion issue. 3 Bales and Slater studied
small, task-oriented, decision-making groups composed of male
undergraduate students at Harvard. They gave members of each
group a five page written summary of an administrative case
problem and told them to consider themselves members of an
administrative team and return a report to the central authority.
The report was to contain their opinion as to why the persons
involved in the case were behaving as they were, and their
recommendation as to what the central authority should do
about it. Bales and Slater coded the interaction in these
groups using the IPA coding system described earlier. In addition,
after the discussion, they gave forms to the members to rate
each other in terms of liking and on the leadership activities
of providing the best ideas and guiding the discussion. Bales
and Slater conceptualized the observed actions with their
various qualities as emerging from a latent "social interaction
system" that was differentiated in a number of ways. Proactions
(initiation of new lines of activity) tended to be concentrated
in the instrumental categories of give suggestion, opinion,
or information, while reactions tended to be concentrated
in the expressive categories of showing agreement, disagreement,
or tension release (e.g., laughter). Additionally, reactions,
while often coming after proactions by another person, also
tended to be differentiated in time. A larger proportion appeared
toward the end of the meeting during a final period of laughing
and joking, suggesting that the "latent state of the total
system" varied over time. Another type of differentiation
was discovered in the data, which Bales and Slater (1955)
described as a "separation [over time] of the rankings on
likes from the rankings on other measured characteristics
[task contributions]." Accompanying this separation of the
best liked person from the person making the largest task
contributions was a difference in the activities of Interaction
in Small Groups - 9 - these two persons. The best ideas person
had an activity profile across the 12 IPA categories that
was similar to the proactive profile, while the best liked
person had an activity profile that was similar to the reactive
profile. Bales and Slater (1955) theorized that the differentiation
of task and expressive leadership functions between two different
group members was the result of several factors. First, the
different types of activity reflected responses to the different
demands on the group for solving both the instrumental problems
relating the group to its environment and task conditions,
and the socioemotional problems of maintaining interpersonal
relationships to keep the group intact. Second, these different
activities were performed by different persons since the task
specialist "tends to arouse a certain amount of hostility
because his prestige is rising relative to other members,
because he talks a large proportion of the time, and because
his suggestions constitute proposed new elements to be added
to the common culture, to which all members will be committed
if they agree" (1955, p. 297). Liking thus becomes centered
on a person who is less active and who can reciprocate the
positive affect. After these initial findings were reported,
there was a flurry of publications in which the theory was
both criticized and elaborated. 4 Some suggested that instrumental
and expressive leadership may be more likely to reside in
the same person in non-laboratory groups, thus indicating
that leadership role differentiation may be conditional (Leik,
1963; Mann, 1961). Verba (1961) suggested that the conditionality
depended upon the legitimacy of the task leader. His argument,
elaborating on the suggestion of Bales and Slater, was that
the negative reactions of the group members toward the task
leader were brought about by non-legitimate task leadership.
If the task leader were legitimate, such negative reactions
would be less likely to occur. In a series of experiments
Burke (1967; 1968; 1971) tested this idea and suggested an
elaboration of the theory (Burke, 1974a). Using better measures
of socioemotional leadership activity and role-differentiation,
strong experimental support for this theory about the effects
of legitimation was found. Role Interaction
in Small Groups - 10 - differentiation did not tend to occur
when the task leader was given positional legitimation by
being appointed by the experimenter (Burke, 1968), nor did
it occur when task activity was legitimated by providing strong
motivation for the group members to accomplish the task (Burke,
1967). The incompatibility of the two types of activity was
demonstrated, under conditions of low task legitimation, by
a strong negative correlation between task performance and
expressive performance for the task leader (Burke, 1968).
Because role differentiation tends to occur only under conditions
of low legitimation, it is not often observed in non-laboratory
groups where legitimation tends to be higher. Status Structures
The study of the emergence of leadership structures out of
freely interacting task-oriented groups described above, was
taken up by other researchers who were interested in how such
(task) status structures emerged in the first place and the
impact that they had on group processes. With a systems understanding
of the nature of groups and group interaction, Bales (1953)
suggested that the differentiation was the result of both
the task and socioemotional domains as well as their relationship.
Others were interested in the mechanisms by which some individuals
claimed and were granted more status and interaction time.
The study of these status organizing processes showed that
individuals over time came to have expectations about the
future performances of group members (including themselves)
based on perceptions of inequalities and differences in the
characteristics upon which perceptions of status were based
(Berger, Fisek, Norman, & Zelditch, 1977). Once formed,
these expectations came to determine subsequent task related
interactions among the group members. The task related behaviors
that were influenced by these status expectations (both for
self and other) were the performance outputs (problem-solving
attempts), action opportunities (questions), communicated
evaluations (positive and negative reactions), and influence
(acceptance or rejection of suggestions given disagreement)
(Berger et al., 1977). Note that these Interaction
in Small Groups - 11 - categories of task related behaviors
are (with the exception of the last) the categories of Bales'
IPA coding system, which form a single cluster or correlated
activity. The last category, influence or agreement and disagreement,
was moved from the socioemotional areas (A and D in Bales'
IPA) to the task area and came to play a significant role
in the experimental procedures that developed to build and
test the newly developing expectation states theory and status
characteristics theory. The probability that one person deferred
to another (accepted or agreed to the other's suggestion even
when one privately disagreed with it) became the experimental
(and theoretical) definition of status ordering; the more
one deferred to another, the lower was one's status relative
to the other. This probability of not deferring, called the
probability of staying (with one's own opinion), was termed
the P(s). In some ways, this was an unfortunate choice because,
without knowing the reasons for the compliance, it confounded
power and status (or prestige), which are only now beginning
to be experimentally disentangled. 5 Additionally, by focusing
exclusively on task status, omitting socioemotional considerations,
the full interaction structure studied by Bales was neglected.
A second consequence of using P(s) as the outcome to be studied
was that the study of a group process became the study of
an individual perception/action. This meant that the experiments
studying the impact of various factors on status required
only individuals to be put into a situation in which their
probability of deference, [1-P(s)], could be determined, and
this was often, especially in more recent work, to synthetic
or computer others with no group or interaction processes.
As it developed, this line of work took the group out of group
processes, 6 but it also set the precedent in sociology for
the way in which laboratory work and theorizing was to be
done. Because this work on status characteristics and expectation
states is more fully described in another chapter in this
volume, I will not discuss it further. However, a number of
other theories about groups and group processes have evolved
from the expectation states and status characteristics theories
and traditions that are worth discussing more fully. Interaction
in Small Groups - 12 - Theories of Legitimation As already
mentioned, the issue of legitimation came up early in the
work on leadership and was instrumental in understanding the
conditions under which task and socioemotional leadership
role differentiation occurred. In the work on expectation
states and status characteristics theory, legitimation was
taken for granted. Legitimation was one of the three bases
of social power initially described by French and Raven (1960)
(the others were reward power and coercive power). They defined
legitimate power as the power that stems from internalized
values in person A that dictates that person B has a legitimate
right to influence person A, and that person A has an obligation
to accept this influence. However, more recent research sees
legitimacy as a property that can be applied to acts as well
as persons and positions (Michener & Burt, 1975; Walker,
Thomas, & Zelditch, 1986). Three sources of legitimation
are distinguished: endorsement (from peers, or "validity"
in the terminology of Dornbusch and Scott (1975)), authorization
(from more powerful persons), and propriety (from the focal
actor). Walker and his colleagues (Walker et al., 1986) showed
that the effect of legitimation in the form of endorsement
acts to stabilize a system of positions in a group (Berger,
Ridgeway, Fisek, & Norman, 1998; Zelditch, 2001), a fact
also reflected in Hollander's (1993) discussion of the importance
of follower endorsement in understanding the relational nature
of leadership (i.e., that leadership is a relationship not
a personal characteristic). Building upon this work on legitimacy,
Ridgeway and Berger (1986) turned the question around to understand
the way in which informal status structures come to be legitimated
in groups. This was done by extending expectation states theory
and viewing status (and the status order) as a reward, about
which members come to have expectations. These expectations
were derived from ideas in the general culture (referential
structures) about the way in which rewards, including status,
are normally distributed. Three types of referential structures
were posited from expectation states theory: categorical beliefs
(such as males having higher status than females), ability
structures (suggesting that those with the highest ability
have higher status), and outcome Interaction
in Small Groups - 13 - beliefs (suggesting that those who
are successful have higher status). The theory went on to
argue that legitimation would occur to the extent that the
expectations based on the referential structures were consistent
across dimensions, more differentiated, and shared and similarly
responded to by others, thus validating them in the eyes of
the focal person (cf. Ridgeway, Johnson, & Diekema, 1994).
These ideas provided the seed for the development of status
construction theory (Ridgeway, 1991; 2001). Here the question
was how do status characteristics (such as race and sex) come
to have status value in the first place. The logic of the
argument is that it occurred through much the same process
that status structures come to be legitimated, only now with
the focus on the status characteristic. The full argument
is presented in the chapter on expectation states theory in
this volume. In most of the above research, status and power
were not clearly separated. Recent research, however, is beginning
more clearly to make that separation and to ask about the
relationship between power and status (Lovaglia, 1995b; Thye,
2000; Willer, Lovaglia, & Markovsky, 1997). By bringing
together two theoretical paradigms and experimental procedures
(power as investigated in network exchange theory and status
as investigated by expectation states theory) these two concepts
are theoretically and experimentally related (Willer et al.,
1997). Lovaglia (1995b) created power differences based on
structural dependence and observed that those with more structural
power were accorded more status in the sense that participants
held expectations of higher ability for persons in the powerful
positions. However, these expectations did not translate to
increased behavioral influence. As pointed out by Willer and
his associates (Willer et al., 1997), emotion played a role
in the translation of power to status. If negative emotional
responses to power occur, these can prevent the attribution
of status to the powerful person. Thye (2000), in his status
value theory of power, examined the reverse effect of status
on power and found that persons with high status had more
power in an exchange setting, and that Interaction
in Small Groups - 14 - this power resulted from the increase
in attributed value of the resources held by a higher status
person.
|