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Stage 1: Forming
In
the Forming stage, personal relations are
characterized by dependence. Group members rely on safe,
patterned behavior and look to the group leader for guidance
and direction. Group members have a desire for acceptance
by the group and a need to be know that the group is safe.
They set about gathering impressions and data about the
similarities and differences among them and forming preferences
for future subgrouping. Rules of behavior seem to be to
keep things simple and to avoid controversy. Serious topics
and feelings are avoided.
The
major task functions also concern orientation. Members attempt
to become oriented to the tasks as well as to one another.
Discussion centers around defining the scope of the task,
how to approach it, and similar concerns. To grow from this
stage to the next, each member must relinquish the comfort
of non-threatening topics and risk the possibility of conflict.
Stage 2: Storming
The
next stage, which Tuckman calls Storming,
is characterized by competition and conflict in the personal-relations
dimension an organization in the task-functions dimension.
As the group members attempt to organize for the task, conflict
inevitably results in their personal relations. Individuals
have to bend and mold their feelings, ideas, attitudes,
and beliefs to suit the group organization. Because of "fear
of exposure" or "fear of failure," there will be an increased
desire for structural clarification and commitment. Although
conflicts may or may not surface as group issues, they do
exist. Questions will arise about who is going to be responsible
for what, what the rules are, what the reward system is,
and what criteria for evaluation are. These reflect conflicts
over leadership, structure, power, and authority. There
may be wide swings in members’ behavior based on emerging
issues of competition and hostilities. Because of the discomfort
generated during this stage, some members may remain completely
silent while others attempt to dominate.
In
order to progress to the next stage, group members must
move from a "testing and proving" mentality to a problem-solving
mentality. The most important trait in helping groups to
move on to the next stage seems to be the ability to listen.
Stage 3: Norming
In
Tuckman’s Norming stage, interpersonal relations
are characterized by cohesion. Group members are engaged
in active acknowledgment of all members’ contributions,
community building and maintenance, and solving of group
issues. Members are willing to change theirpreconceived
ideas or opinions on the basis of facts presented by other
members, and they actively ask questions of one another.
Leadership is shared, and cliques dissolve. When members
begin to know-and identify with-one another, the level of
trust in their personal relations contributes to the development
of group cohesion. It is during this stage of development
(assuming the group gets this far) that people begin to
experience a sense of group belonging and a feeling of relief
as a result of resolving interpersonal conflicts.
The
major task function of stage three is the data flow between
group members: They share feelings and ideas, solicit and
give feedback to one another, and explore actions related
to the task. Creativity is high. If this stage of data flow
and cohesion is attained by the group members, their interactions
are characterized by openness and sharing of information
on both a personal and task level. They feel good about
being part of an effective group.
The
major drawback of the norming stage is that members may
begin to fear the inevitable future breakup of the group;
they may resist change of any sort.
Stage 4: Performing
The
Performing stage is not reached by all
groups. If group members are able to evolve to stage four,
their capacity, range, and depth of personal relations expand
to true interdependence. In this stage, people can work
independently, in subgroups, or as a total unit with equal
facility. Their roles and authorities dynamically adjust
to the changing needs of the group and individuals. Stage
four is marked by interdependence in personal relations
and problem solving in the realm of task functions. By now,
the group should be most productive. Individual members
have become self-assuring, and the need for group approval
is past. Members are both highly task oriented and highly
people oriented. There is unity: group identity is complete,
group morale is high, and group loyalty is intense. The
task function becomes genuine problem solving, leading toward
optimal solutions and optimum group development. There is
support for experimentation in solving problems and an emphasis
on achievement. The overall goal is productivity through
problem solving and work.
Stage 5: Adjourning
Tuckman’s
final stage, Adjourning, involves the termination
of task behaviors and disengagement from relationships.
A planned conclusion usually includes recognition for participation
and achievement and an opportunity for members to say personal
goodbyes. Concluding a group can create some apprehension
- in effect, a minor crisis. The termination of the group
is a regressive movement from giving up control to giving
up inclusion in the group. The most effective interventions
in this stage are those that facilitate task termination
and the disengagement process.
Adapted from:
Tuckman, B. (1965) Developmental Sequence in Small Groups.
Psychological Bulletin, 63, 384-399.
Tuckman, B. & Jensen, M. (1977) Stages of Small Group
Development. Group and Organizational Studies, 2, 419-427.
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