 |
 |
|
Whitepapers Learnativity.com |
||||||||
|
Every company seems to be writing a whitepaper or general report on their market space or from their particular vantage point. The problem is that it's hard to find them all and harder to separate the good from the market hype. By listing as many papers as we can find, both from vendors and industry experts, we hope you'll be able to learn something new and make better educated decisions. Because there seems to be a new whitepaper written each day, we'd love to learn about your whitepapers or ones you come across that we haven't listed here (yet).
Into the Future. Wayne Hodgins' vision paper for the Commission on Technology & Adult Learning
of the ASTD and the National Governors' Assoc. Note: This
is a large file (984K) so it takes a while to download. [Reading this reports
requires Adobe Acrobat Learning Without
Limits, Volume II (1998) and Volume III (2000). Ellen Wagner with Informania, Inc. staff members produced a wonderful series
of publications documenting their explorations, observations and
experiences with several early projects involving elearning, learning
objects and competency based learning designs. [Reading this reports
requires Adobe Acrobat
Blended Learning: The Best of Both Worlds. Elaine Voci, Ph.D., SkillSoft Corporation (March 16, 2001) Blended learning is a concept that has emerged with the onset of e-learning, or learning that is delivered across the Internet, which combines more traditional methods of teaching with Internet-delivered content that is learner-driven and self-paced. [.HTML format] Calculating the Return on Your eLearning Investment. [271KB] Docent,
Inc. Helping companies build a business case for eLearning —
centered around a quantifiable, reliable, and compelling estimate
of the Return on Investment (ROI) — is an essential element
of the Docent value proposition. As a result, it is critical for
Docent to work directly with clients on the process of evaluating
and calculating ROI. This paper is designed for use by the Docent
field organization and clients to help facilitate and guide this
process. [Requires Adobe Acrobat Choosing a Learning Management Solution Provider. Clark Aldrich, Gartner Fellow for eLearning. GartnerGroup, October 2000. "The selection of a learning management infrastructure is likely the most strategic elearning purchase that most companies will make. Learning management providers are expanding their capabilities quickly as they strive to provide end-to-end infrastructures to address an enterprise's need..." [Microsoft Word format] Education for the Millennium. C. Jackson Grayson. American Productivity & Quality Center (APQC). "Everything is in a state of change, and education is the keystone of change. It's what's going to help us with this change, and it too must change. We're at a point where our educational system has to go through the same sort of changes that have happened in the other sectors-business, healthcare, and government. But education has not been moving at the same pace that the rest of the system has, and I think it's going to have to make some radical changes in the entire system." [.HTML format] Eight Things That Training and Performance Improvement Specialists Must Know About Knowledge Management. Saul Carliner. "Like any discipline, that examines a subject in detail, knowledge management has spurred in-depth thinking about knowledge, the forms it takes, the processes used to create it, and the financial value it offers. These activities have led, in turn, to a specialized vocabulary for talking about knowledge. Because this vocabulary pervades the conversation about knowledge management, presenting and defining the terms offers a starting point for discussing this subject." [.HTML format] e-Learning Accelerates
and Transforms Business School Pedagogy. Marcia Tress for
SmartForce and The International Association for Management Education
(April 2000). Business schools are cooperating with e-Learning providers
to augment their curricula, making them more responsive to their
corporate needs. The result is a collaboration between business
school educators and commercial education suppliers like SmartForce
to develop and utilize e-Learning solutions that fulfill the needs
of major business schools. This report explores ways business school
educators and programs are collaborating with commercial education
suppliers like SmartForce to develop and utilize e-Learning solutions
that address these major business school concerns and opportunities:
effective, efficient, consistent instruction for a diverse student
population; curriculum development and currency; faculty development
in the use of instructional technology; competition from nontraditional
suppliers and channels; and distance education and adult lifelong
learning. [Requires Adobe Acrobat e-Learning in USA & Canada Benchmark Survey. Taylor Nelson Sofres for Skillsoft Corporation (April 2001). There
were some significant findings for the future of e-Learning among
business organizations in the United States and Canada. Highlights
of these findings are listed below, and more detailed analysis follows
later in the report. In addition, to put the theory and practice
of e-Learning into perspective within a broader training and development
context, a number of supplementary questions were asked and analysis
of these results also follows. All interviewing was conducted by
experienced and professional interviewers, trained and monitored
in accordance with Market Research regulations and code of conduct.
[.HTML format or Adobe Acrobat
PDF format E-learning Standards. Click2Learn. [Requires
Adobe Acrobat Enterprise Management: Critical to the Success of a Mandatory Training Program. LearningAction, Inc. (March 1, 2001). Organizations are rushing to use the Internet for mandatory training on compliance issues like sexual harassment or insider trading, attracted by the potential benefits of improved flexibility and decreased teaching costs. Increasingly, however, these organizations are finding that to succeed they must have the right tools to help them manage their web-based compliance training programs. Like any compliance training program, the success of a web-based compliance training program is measured by the organization's ability to ensure that everyone who needs training gets trained. [.HTML format] Enterprise Training Automation: Attaining Competitive Advantage
Through Strategic Use of Training. Analysis performed
by Bruce LaFetra of Grandada Research for Docent, Inc. (January
1997). Attaining Competitive Advantage Through Strategic Use of
Training Enterprise training automation (ETA) provides a data-centric
approach that features measurable outcomes that can be used to cost-justify
training expenditures. Through enterprise intranets, data relating
to business processes and employee performance can be integrated
with network based training resources. Management can link employee
training activities to on-the-job performance within a seamless
network environment. This power of Internet computing allows management
to use training as a mission. [Reading these reports requires that
you provide some information to TradeSpeak and that you have Adobe Acrobat Evolution of Learning Communities. Eric Vogt of Communispace. (April 1999) "As competition becomes driven by knowledge work and speed, the pressures on corporations are changing and growing. Profit in the new, knowledge-based economy requires several organizational strengths: Innovation, Knowledge Creation and Application, Faster Cycle Time, Customer Intimacy, Talent Retention, Adaptability. [.HTML format] Exploding the E-learning Myth: Next-generation, Web-based Training Is Here Today—and It Delivers the "Wow" Experience. KnowledgeNet (January 1, 2000). Most enterprises recognize that effectively training and educating workers is a competitive imperative that cannot be ignored. Keeping up with global competition and fast-changing technology requires quick and effective training at reasonable costs. [.HTML format] Forum Corporation, now part of FT
Knowledge, publishes a series of short documents that provide
valuable insight and information on how to tackle business issues,
measure results, and improve performance in today's flattened organizations.
They include Branded Customer Experience, Measuring Project Performance, Eliminating Barriers
to Service Excellence, What Makes Teams
Work?, Developing Leadership
Capability, Implementing Global
Training. Forum also publishes
special reports that capture the key findings of Forum's ongoing
research into best practices and skills that drive superior performance.
Sales Training
Market Report, Sales Effectiveness
in World-Class Organizations, Beyond Teams:
Building a Fast Track to Speed Flexibility, and Results, Achieving Business
Results through Training. [Requires Adobe
Acrobat A Fresh Look at ROI. A Whitepaper By Jay Cross for Smartforce, 2000. "The traditional conception of ROI is obsolete. The Internet has changed everything. Astute training managers employ business metrics, not Kirkpatricks famous four levels. Managers of business units value time more than ROI. Major decisions are based on descriptive business cases, not pro forma budgets. Senior executives are more interested in the top line (dramatic growth from new markets and innovation) than the bottom line (the accounting fiction of profits)." The Future of e-Learning: An Expanding Vision. IBM Mindspan Solutions. "Today, organizations are using e-learning
to reduce costs, improve quality, and accelerate time to market.
As e-learning and knowledge management continue to converge, these
benefits will expand even further. This paper offers a vision of
e-learning that goes beyond training and learning to establish a
new focus on 'time to performance'." [.HTML format or Acrobat format The Great Chunky
Debate. Mike Hamerly. Generation 21 Learning Systems, 2000. This paper
is a discussion of chunking content and why the effort to chunk
content into courses, modules, units, competencies and elements
benefits the enterprise. [Requires Adobe Acrobat Ice Machines,
Steamboats, and Education: Structural Change and Educational Technologies. Robert Tinker,
The Concord Consortium. Every revolutionary
technology starts with a whimper. Its full revolutionary bang is
realized only later after fundamental structural changes are made
to accommodate the new technology. Paul Horwitz likes to remind
us that the first ice making machines were introduced when everyone
used iceboxes to store food. Ice companies delivered blocks of ice
for these iceboxes once or twice a week. Of course, the first ice
machines were used by the ice companies to make ice for home iceboxes.
It took decades until the ice companies vanished and everyone had
personal ice machines, called refrigerators. [Requires Adobe Acrobat
Intelligent eLearning with XML. Kim Adolphe, Gemini Learning Systems Inc. (February 1, 2001) Addressing the exploding eLearning phenomenon and the construction of an intelligent, data-driven eLearning system, this presentation explores the pedagogically informed use of XML technology. [.HTML format] Knowledge Management & e-Learning: Tools for Organizational Evolution. Elaine Voci, SkillSoft Corporation. Knowledge management is an emerging discipline that has attracted as much interest in corporations as did previous subjects like process reengineering and total quality management. It represents another step in the overall journey toward organizational effectiveness. Like most journeys its deepest value is not as a destination but as a process, a never-ending path toward organizational learning, knowledge creation and performance. Just as individual development is the result of lifelong learning, organizations also learn and grow as they mature. [.HTML format] Leading Edge Technology
Based Training A New Formula for Measurable Results. Holden Corporation (June 2001). Explains the need for the new
interactive learner-driven Just In Time Training Module format that
combines solid instructional design principles with world class
software development to produce meaningful enduring learning experiences.
[Requires Adobe Acrobat Learn Fast. Go
Fast. Greg Priest, SmartForce (1999). "Today's business world operates
in real time, where innovation rules, competitors clutter the marketplace,
knowledge provides more power than capital, and e-commerce is rapidly
being replaced by e-business — all causing new rules to apply.
This paper will help you learn more about e-learning and why SmartForce
thinks that e-learning is the key solution for success in today's
business world. [Requires Adobe Acrobat Learning Beliefs
and Principles: Foundation of an Effective e-Learning Strategy. Click2Learn, Inc.
(July 2001). Leading organizations are looking to use learning technologies
to help people capture, configure, distribute, and leverage their
intellectual capital in ways never before possible providing virtually
unlimited reach and scalability. [Requires Acrobat Leveraging Competency
Models to Enhance Performance. Reed Moyer, Ph.D.,
Click2Learn, Inc. (March 1, 2001) Efforts to enhance individual
and organization learning and development must be focused, efficient,
and have a direct impact on performance. This article examines performance
enhancement from the individual and the organization perspective,
and it lays out a relatively straightforward way to make sure that
learning and development efforts are targeted and effective. [Requires
Acrobat Live eLearning:
Taking the First Steps. Learning for the
21st Century Organization. Morgan Keegan and Interwise. "Keeping
up with new information and knowing how to use it are mission critical
activities to businesses and individuals alike in a market in which
competition is no longer characterized by the big beating up the
small, but rather by the fast running past the slow. If you were
to define training as giving people the information and skills needed
to compete effectively in the marketplace, many traditional training
methods (e.g., classroom-based lectures, manuals) are anachronisms
in today's fast-paced, information-driven economy. With that in
mind, enterprises that wish to maintain a competitive workforce
are beginning to make room in their training programs for a new
form of preparing individuals to be productive and thrive in today's
society. The growing use of networked technology to deliver training
to workers has spawned an entirely new industry—one that has
come to be called eLearning." [Requires Adobe Acrobat The Mandate for an Enterprise-Wide View and Direction of Training. Daniel R. Tobin,
Ph.D. Granada Research for Docent, Inc., January 1997. Traditional
corporate training methods are ineffective in today's rapidly changing
business environment and that a new enterprise-wide view and direction
of training is needed to ensure that all learning investments are
closely aligned with, and directly support, the enterprise's strategic
business directions. [Reading these reports requires that you provide
some information to TradeSpeak and that you have Adobe Acrobat A Model for Research on Training Effectiveness. National Institute
for Occupational Safety and Health. From the Centers for Disease
Control and Prevention. The Occupational Safety and Health Act of
1970 (Public Law 91-596) was enacted to assure, so far as possible,
safe and healthful working conditions for every working man and
woman in the Nation. To achieve these goals, provisions were made
for two distinct Federal agencies: the National Institute for Occupational
Safety and Health (NIOSH) and the Occupational Safety and Health
Administration (OSHA). [Reading these reports requires that
you provide some information to TradeSpeak and that you have Adobe
Acrobat Need to Know: Integrating e-Learning with High Velocity Value Chains (featuring an interview with Peter Drucker). Delphi Group, December 2000. E-learning removes barriers of time and place while it facilitates high levels of personalization to the user and the task. By being integrated into the value chain activity, e-Learning delivers the most timely form of knowledge. By providing the tools by which the learner can fully personalize his or her experience based on desired skills and tasks, e-Learning creates a much more intimate and ultimately, effective learning experience. New Designs for Connected Teaching and Learning. Margaret Riel, Associate Director of the Center for Collaborative Education (CCRE) University of California at Irvine, 2000. Fundamental change in the next decades will result from participation in education by a larger community of people who the Internet brings together, rather then from access to technology. This is because education is a human enterprise. It is dependent on the relationship between teachers and learners in a specific social, political, and historical context. This paper focuses on this context and way in which changes to the learning environment alters the relationships between teachers and learners, and between school and society. [.HTML format] Online Commercial Communities. Wally Bock. "Community is the latest online business buzzword. Why? Because many folks see the establishment of a community as a great way to do and foster business on the net. Commercial communities do have incredible business power. But in order to use that power you have to understand what communities are, and how online and commercial communities are different from the kind we've had for most of history." [.HTML format] Organizational Change: Managing the Human Side. American Productivity & Quality Center (APQC). "Today's organizations are facing both external and internal forces that make change inevitable. External forces such as new work force demographics; changing expectations about quality, productivity, and customer satisfaction; and new technologies are dramatically affecting the operating environment in organizations worldwide. Internally, financial constraints, the requirement to do more with less, cross-functional teams, mergers and acquisitions, and empowered workers all affect organizations' abilities to compete in the global marketplace." [.HTML format] An Overview of Online Learning. Saul Carliner (1998). This Overview introduces you to online learning, and provides you with an overview of the key issues you need to consider when working with online learning. This overview: Describes what online learning is and identifies its major uses, identifies the four major types of online learning, provides an overview of the technology needed to make online learning happen, lists the project issues. [.HTML format] Perspectives of Knowledge in Business. Xerox has spent
nearly four years researching the knowledge movement. They've applied
knowledge-sharing ideas to their business at both the strategic
level and in dozens of community-level projects. This site contains
several whitepapers and reports. [Some .HTML and some require Adobe
Acrobat The Power of the Internet for Learning: Moving from Promise to Practice. Web-based Education Commission (December 2000). For education, the Internet is making it possible for more individuals than ever to access knowledge and to learn in new and different ways. At the dawn of the 21st Century, the education landscape is changing. Elementary and secondary schools are experiencing growing enrollments, coping with critical shortages of teachers, facing overcrowded and decaying buildings, and responding to demands for higher standards. On college campuses, there is an influx of older, part-time students seeking the skills vital to success in an Information Age. Corporations are dealing with the shortage of skilled workers and the necessity of providing continuous training to their employees. [.HTML format] The Promise of
E (for Excellent) Learning. Nancy Weingarten
for SmartForce (2001). The high point of my formal learning career
was in Miss Mahoney's 6th grade class. You see, not only did she
prepare and make available the right materials and activities, she
knew at what moments to be the teacher, when to assume the role
of coach, when to have us work with each other, and when to just
leave us alone. To use a cliché, Miss Mahoney's classroom was a
symphony orchestra, with each kid an individual instrument and herself
the conductor. She could get us all to play together, but she also
found opportunities for every instrument to sing its solo. She made
sure we all learned about life in Colonial America and how to divide
fractions, and she had each of us reading books and doing projects
on our own individual topics as well. [Requires Adobe Acrobat Renaissance 2000. David Thornburg. The edge of the millennium makes a good vantage
point for thinking about the future in terms of the past. Like standing
on a mountain ridge where the view is unobscured in all directions,
it is exciting to be poised on the cusp of time with the opportunity
to take the long view. Of course, in the case where time is our
horizon, the view is less than clear. Even so, when viewed in terms
of epochs instead of years, broad patterns emerge that might lie
hidden when we focus on the short term perspective encouraged by
the incredibly fast pace of life that has been the focus of the
past few years. [Requires Adobe Acrobat Reusable Information
Strategy. Cisco Systems.
Version 4.0. December 2001. Perhaps the greatest obstacle to widespread
adoption of object-based content development has been the lack of
a unified standard for what constitutes a single unit of content.
Cisco realized that a successful standard must unify four key components:
1) Instructional design methodology 2) Content structure 3) Metadata
4) Data format. This white paper describes the rationale for the
development of the RIO standard and offers RIO as a possible solution
for achieving true reusability of content. [Requires Adobe Acrobat
Riding the Big
Waves. Thomas Weisel Partners, January 2000. A whitepaper on the B2B
e-Learning Industry. [Requires Adobe Acrobat The Role of Competencies
in Salesforce Success. Jay Jacobson. Holden
Corporation (January 1999) Implementing a competency-based management
program provides an opportunity to seek new ways of gaining a competitive
edge through knowledge, personal growth and development, hiring
accuracy, and unique reward systems. [Requires Adobe Acrobat Sexual Harassment and Other Legal Issues: Why Training is Important. LearningAction. The Law Has Changed. "A recent wave of changes in the law has made it essential for companies to conduct training on matters of legal sensitivity. The US Supreme Court released two key decisions in June of 1998..." [.HTML format] Structural Change
in the New Economy. Remarks by Chairman
Alan Greenspan before the National Governors' Association, 92nd
Annual Meeting in State College, Pennsylvania (July 2000). While
not a whitepaper, this is the text of a speech made by Chairman
of the US Federal Reserve Bank. Because Greenspan controls the money
supply and the cost of money in the US, he is arguably one of the
most powerful people in the world. This speech focuses on the changing
nature, due to technology, and the importance of education. [Requires
Acrobat Teaching and Learning:
Towards the Learning Society. The European Commission
of the European Union On-line. "This White Paper is part of a process
designed simultaneously to provide an analysis and to put forward
guidelines for action in the fields of education and training."
[Requires Acrobat The 10 Things Every
Training Manager should know about Total Knowledge Management (TKM). Dale Zwart, Hal
Resnick. Generation 21 Learning Systems, 1999. "For quite a few
years, the buzz in the training industry has been about the imminent
development of integrated enterprise-wide training and knowledge
management systems. These systems would enable a company to gather
knowledge and intellectual capital throughout its organization,
develop it in bite-size pieces, and then organize and deliver that
knowledge throughout the organization in unlimited configurations.
These new integrated systems would provide top executives and the
training manager total control over all training..." [Requires Acrobat
Training in the New Millennium: The Internet Brings ROI to the Enterprise. KnowledgeNet (March 2000). An overview of how corporations are using next generation e-learning to train their employees and resellers faster, less expensively, and with better retention than with traditional classroom training. [.HTML format] What is Knowledge Management? Steve Dennning, who used to be
with the World Bank, has written this excellent white paper which
he has kindly permitted APQC to post. [Requires Acrobat Why People Can't
use E-learning: What the E-learning Sector Needs to Learn About
Usability. Frontend.com. "This
whitepaper takes a detailed look at what the eLearning sector needs
to know about usability. We examine the current state of the eLearning
applications and detail the specific issues that affect the industry.
The whitepaper also offers advice on implementing best-practice
usability and accessibility solutions for those developing or marketing
eLearning products." [Requires Acrobat
|
||||||||
White paper \'hwit-'pa-per\ noun (1899).
1. a government report on any subject; usually less extensive
than a research paper. 2. a detailed or authoritative report.
3. a research or position paper designed to provide a reader
with information on an organization, product, programs, or methodology.
It is believed the name stems from busy executives who wanted to
learn from clear, concise terms and documents. Give me simple
white paper defining what you stand for or believe, instead of a
brochure with your marketing hype and jargon.
Many of the whitepapers are in .PDF
format. You must have Adobe Acrobat Reader to view them; click here
to