Part one: Personal burnout.(First edition. November 1999)
Definition: Personal burnout is a state of prolonged physical and psychological exhaustion.
Questions:
1. How often do you feel tired?
2. How often are you physically exhausted?
3. How often are you emotionally exhausted?
4. How often do you think: ”I can’t take it anymore”?
5. How often do you feel worn out?
6. How often do you feel weak and susceptible to illness?

Response categories: Always, Often, Sometimes, Seldom, Never/almost never.
Scoring: Always: 100. Often: 75. Sometimes: 50. Seldom: 25. Never/almost never: 0. Total score on the scale is the average of the scores on the items.
If less than three questions have been answered, the respondent is classified as non-responder.

Part two: Work burnout.(First edition. November 1999)
Definition: Work burnout is a state of prolonged physical and psychological exhaustion, which is
perceived as related to the person’s work.
Questions:
1. Is your work emotionally exhausting?
2. Do you feel burnt out because of your work?
3. Does your work frustrate you?
4. Do you feel worn out at the end of the working day?
5. Are you exhausted in the morning at the thought of another day at work?
6. Do you feel that every working hour is tiring for you?
7. Do you have enough energy for family and friends during leisure time?

Response categories:
Three first questions: To a very high degree, To a high degree, Somewhat, To a low degree, To a very low degree.
Last four questions: Always, Often, Sometimes, Seldom, Never/almost never.(Reversed score for last question).
Scoring as for the first scale. If less than four questions have been answered, the respondent is classified as non-responder.

Part three: Client burnout. (First edition. November 1999)
Definition: Client burnout is a state of prolonged physical and psychological exhaustion, which is
perceived as related to the person’s work with clients*.
*Clients can be: patients, students, children, inmates, or other kinds of recipients.

1. Do you find it hard to work with clients?
2. Do you find it frustrating to work with clients?
3. Does it drain your energy to work with clients?
4. Do you feel that you give more than you get back when you work with clients?
5. Are you tired of working with clients?
6. Do you sometimes wonder how long you will be able to continue working with clients?

Response categories:
The four first questions: To a very high degree, To a high degree, Somewhat, To a low degree, To a very low
degree. The two last questions: Always, Often, Sometimes, Seldom, Never/almost never.
Scoring as for the first two scales. If less than three questions have been answered, the respondent is classi-fied
as non-responder.
NB: In these questions one should use the appropriate term for “clients” depending on the circumstances. E.g., in a questionnaire for nurses, the term patients should be used, while the term children or students
should be used in a study of teachers’ burnout.