CRInfo: A Comprehensive Gateway to Conflict Resolution Resources
CRInfo: The Conflict Resolution Information Source
Risorse sulla risoluzione dei conflitti

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Web Resources:
Shadow Justice: The Ideology and Institutionalization of Alternatives to Court -- Book Review
http://www.crinfo.org/crcii/wa-3.cfm
Parent url: http://www.crinfo.org/crcii/
by  Wahrhaftig, Paul, reviewer
Organization: University of Colorado: Conflict Research Consortium
A book review of Christine B. Harrington's 1985 book "Shadow Justice" which argues that dispute resolution programs can be very helpful to the court system.
Publisher: University of Colorado: Conflict Research Consortium
Contributed by: Conflict Resolution Center International

Reflexive Dialogue as Transformation -- Summary
http://www.colorado.edu/conflict/transform/rothman.htm
Parent url: http://www.colorado.edu/conflict/
by  Glaser, Tanya, reviewer
Organization: Conflict Research Consortium
This is a summary of Jay Rothman's article "Reflexive Dialogue as Transformation." Rothman describes his approach to intervention in identity conflicts as facilitating reflexive dialogue. He sees reflexive dialogue as a form of transformative conflict resolution.
Publisher: Conflict Research Consortium
1996

Reaching for Higher Ground in Conflict Resolution -- Book Review
http://www.crinfo.org/summaries/ReachingForHigherGround.cfm
Parent url: http://www.crinfo.org/
by  Wember, Amanda, reviewer
Organization: Conflict Research Consortium
This is a review of "Reaching for Higher Ground in Conflict Resolution", by E. Franklin Dukes, Marina A. Piscolish, and John B. Stephens. It focuses on the exploration of conflict strategies and techniques that might help "groups reach their highest potential."

The Dynamics of Conflict Resolution: A Practitioner's Guide -- Book Review
http://www.crinfo.org/summaries/DynamicsOfConflictRes.cfm
Parent url: http://www.crinfo.org
by  Gardner, Rob, reviewer
Organization: Conflict Research Consortium
This is a review of Bernard Mayer's "The Dynamics of Conflict Resolution: A Practitioner's Guide," which provides a thorough exploration of applied conflict resolution.

The Mindsets Factor in Ethnic Conflict: A Cross-Cultural Agenda -- Book Review
http://www.crinfo.org/summaries/TheMindsetsFactor.cfm
Parent url: http://www.crinfo.org/
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
The Mindsets Factor in Ethnic Conflict: A Cross-Cultural Agenda, by Glen Fisher is concerned with the psycho-cultural dimension of ethnic conflict, and seeks a way to analytically approach this insidious and consistently under-treated aspect of ethnic conflict.
Publisher: Conflict Research Consortium

The Making of a Mediator: Developing Artistry in Practice -- Book Review
http://www.crinfo.org/summaries/TheMakingOf.cfm
Parent url: http://www.crinfo.org
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a review of the book, The Making of a Mediator: Developing Artistry in Practice, by Michael D. Lang and Alison Taylor. The authors believe that if mediators make the theories, beliefs, information, ideas, and knowledge that they employ more explicit, they will better understand the choices they make in practice. As the authors see it, the practice of reflectivity and the deepened understanding that is produced by it, will ultimately lead to the achievement of artistry in mediation practice. Essentially, this work is an examination of the process of professional development by which novice mediators become artists.
Publisher: Conflict Research Consortium

Resolving Conflicts at Work: A Complete Guide for Everyone on the Job -- Book Review
http://www.crinfo.org/summaries/ResolvingConflict.cfm
Parent url: http://www.crinfo.org
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a review of Kenneth Cloke and Joan Goldsmith's book, Resolving Conflicts at Work: A Complete Guide for Everyone on the Job. This book is grounded in the idea of exploring the underlying truths that spur conflict and working toward personal and/or organizational transformation. The authors provide a number of potential tools and alternative paths to help readers find their way to the center of conflicts and then determine ways to transform them into productive, enriching experiences.
Publisher: Conflict Research Consortium

Race, Ethnicity, and Gender in the United States: Inequality, Group Conflict, and Power -- Book Review
http://www.crinfo.org/summaries/RaceEthnicity.cfm
Parent url: http://www.crinfo.org/
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a review of Joseph F. Heale's book Race, Ethnicity, and Gender in the United States: Inequality, Group Conflict, and Power. Written for undergraduates, this introductory text provides historical background and conceptual frameworks designed to help students think about minority group relations in an educated, sociological way. "The conceptual focus is on power, inequality, and group conflict, and the analysis is generally in the tradition of conflict theory" (xv).

Peace Skills: Manual for Community Mediators -- Book Review
http://www.crinfo.org/summaries/PeaceSkillsManual.cfm
Parent url: http://www.crinfo.org/
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a book review of Peace Skills: Manual for Community Mediators, by Ronald S. Kraybill with Robert A. Evans and Alice Frazer Evans. This manual was developed with three purposes in mind: 1) to serve as the foundation for a training workshop in conflict transformation using mediations skills; 2) to provide reading material for workshop participants wishing to extend and deepen their learnings; 3) and to offer ideas for solitary readers who wish to learn more about mediation and conflict transformation.
Publisher: Conflict Research Consortium

Peace Skills: Leaders' Guide -- Book Review
http://www.crinfo.org/summaries/PeaceSkillsLeadersGuide.cfm
Parent url: http://www.crinfo.org/
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a book review of Peace Skills, by Alice Frazer Evans and Robert A. Evans with Ronald S. Kraybill. The material in this handbook was developed through various workshops focused on community peacebuilding and has been used with groups of civic and religious leaders in several communities in North America, Africa, and Southeast Asia. The book is meant to guide community leaders in conducting community conflict transformation workshops.

Peacebuilding: A Field Guide -- Book Review
http://www.crinfo.org/summaries/Peace-Building.cfm
Parent url: http://www.crinfo.org
by  Gardner, Rob, reviewer
Organization: Conflict Research Consortium
This is a review of Luc Reychler and Thania Paffenholz's, Peace-Building: A Field Guide. This is a practical field guide designed to orient conflict resolution practitioners to the core themes, findings, and ideas in contemporary peace fieldwork. It compiles articles and contributions by the peace-building field's leading figures and thinkers and "draws on the lessons of peacemaking and conflict management in some of the most troubled regions of the world" (p. xi).
Publisher: Conflict Research Consortium

Online Dispute Resolution: Resolving Disputes in Cyberspace -- Book Review
http://www.crinfo.org/summaries/OnlineDisputeResolution.cfm
Parent url: http://www.crinfo.org/
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a review of Ethan Katsh and Janet Rifkin's book, Online Dispute Resolution: Resolving Disputes in Cyberspace. This book was written as an introduction to the dispute resolution resources that exist in cyberspace. Katsh and Rifkin are leaders in the alternative dispute resolution field and have been studying the effect of technology on dispute resolution since the mid-1990's. Over the six chapters of this book, they offer an in-depth look at the history, process, and practice of online dispute resolution (ODR).

New Directions in Conflict Theory: Conflict Resolution and Conflict Transformation -- Book Review
http://www.crinfo.org/summaries/NewDirectionsinConflict.cfm
Parent url: http://www.crinfo.org
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a book review of New Directions in Conflict Theory: Conflict Resolution and Conflict Transformation, edited by Raimo Vayrynen. This volume offers nine chapters of different disciplinary approaches to the settlement or transformation of conflict, including historical and structural, legal, economic, psychological, international and environmental perspectives.
Publisher: Conflict Research Consortium

Narrative Mediation: A New Approach to Conflict Resolution -- Book Review
http://www.crinfo.org/summaries/NarrativeMediation.cfm
Parent url: http://www.crinfo.org/
by  Gardner, Rob, reviewer
Organization: Conflict Research Consortium
This is a book review of John Winslade and Gerald Monk's, Narrative Mediation: A New Approach to Conflict Resolution. Winslade and Monk offer the field of conflict and dispute resolution a fresh new approach to managing and mediating a variety of conflicts. This approach is organized around the narrative metaphor- the notion that how we talk about ourselves and our conflicts shape how we perceive and react to these conflicts- and is premised on the idea that language plays a central role in constructing who we are or how we engage or behave with others.
Publisher: Conflict Research Consortium

Mediation Field Guide: Transcending Litigation and Resolving Conflicts in Your Business or Organization -- Book Review
http://www.crinfo.org/summaries/MediationFieldGuide.cfm
Parent url: http://www.crinfo.org
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a book review of Mediation Field Guide: Transcending Litigation and Resolving Conflicts in Your Business or Organization, by Barbara Ashley Phillips. The author considers several dimensions of mediation and aims to expand the potential of mediation as a tool for resolving difficult business, organizational, and family disputes. Phillips includes tips about stumbling blocks and cultural traps she has discovered in her own experience, as well as stories of others' enriching experiences with mediation.
Publisher: Conflict Research Consortium

Mediating Dangerously: The Frontiers of Conflict Resolution -- Book Review
http://www.crinfo.org/summaries/MediatingDangerously.cfm
Parent url: http://www.crinfo.org/
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a book review of Kenneth Cloke's "Mediating Dangerously: The Frontiers of Conflict Resolution." This book offers new and experienced mediators a fresh vision of mediation practice. The central aim of the work is to examine the essence of the process, rather than the procedure itself. The challenge to mediate on the edge is posed by the author, as he asks readers to question their own assumptions about how conflict should be handled as well as analyze the structures around them that may restrict the approaches available to them in addressing conflict. Cloke explores the deeper underpinnings of the transformational process of mediation in order to illuminate what exactly happens when people engage in the risky practices of forgiveness and honesty, and reveal their "authentic selves" to one another.
Publisher: Conflict Research Consortium
2001

Mass Media and Environmental Conflict: America's Green Crusades -- Book Review
http://www.crinfo.org/summaries/MassMedia.cfm
Parent url: http://www.crinfo.org
by  Gardner, Rob, reviewer
Organization: Conflict Research Consortium
This is a book review of "Mass Media and Environmental Conflict: America's Green Crusades" by Mark Neuzil and William Kovarik. The environmental movement in the United States is inextricably linked to the nations mass media systems. As such, "America's Green Crusades" cannot be fully understood without a close and careful evaluation of how TV, newspapers, books, magazines, and other outlets of popular and non-mainstream press influence our interpretations of and information about these events. In Mass Media and Environmental Conflict, Neuzil and Kovarik undertake this task by examining the role of the mass media in a diverse selection of both famous and underreported environmental conflicts surfacing prior to the 1960's.
Publisher: Conflict Research Consortium

Managing Interpersonal Conflict -- Book Review
http://www.crinfo.org/summaries/ManagingInterpersonal.cfm
Parent url: http://www.crinfo.org/
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a book review of William A. Donohue and Robert Kolt's, Managing Interpersonal Conflict. The book aims to help readers better understand and ultimately manage their routine interpersonal conflicts. Donohue deals extensively with the negotiation process as well as with third-party dispute resolution. The book emphasizes keeping conflicts under control and keeping focused on the issues.

Hidden Conflict in Organizations: Uncovering Behind-the-Scenes Disputes -- Book Review
http://www.crinfo.org/summaries/HiddenConflictIn.cfm
Parent url: http://www.crinfo.org/
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This review of Hidden Conflict in Organizations: Uncovering Behind-the-Scenes Disputes, edited by Deborah M. Kolb and Jean M. Bartunek, takes conflict resolution and organizational theory into a new realm by examining the informal processes of conflict resolution that take place within the structure of organizations, but outside the normative models of conflict resolution adhered to by the field.
Publisher: Conflict Research Consortium

Handbook of Conflict Resolution: The Analytical Problem-Solving Approach -- Book Review
http://www.crinfo.org/summaries/HandbookOfConflict.cfm
Parent url: http://www.crinfo.org
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This review of Christopher Mitchell and Michael Bank's "Handbook of Conflict Resolution: The Analytical Problem-Solving Approach, is the result of approximately thirty years of academic research, which over time has sought to bridge the gap between the theory and the practice of intervening in deep-seeded conflict.

Game, Set, Match: Winning the Negotiations Game -- Book Review
http://www.crinfo.org/summaries/GameSetMatch.cfm
Parent url: http://www.crinfo.org
by  Spangler, Brad, reviewer
Organization: Conflict Research Consortium
This is a book review of Henry S. Kramer's, "Game, Set, Match: Winning the Negotiations Game." This book is intended as a practical guide to the planning and preparation phase of negotiation. This text can be used either as a step-by-step guide for those inexperienced in negotiation, or as a desk reference for seasoned negotiators. While recognizing mutual gains and win-win approaches, Kramer's goal is to teach readers how to win negotiations, or achieve their own goals through the negotiation process.
Publisher: Conflict Research Consortium

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