MANAGING STRATEGIC CHANGE:
AN EXECUTIVE OVERVIEW OF MANAGEMENT
Robert M Murphy, PH.D.
ACKNOWLEDGMENTS
PREFACE
INTRODUCTION 1
CHAPTER 1. Evolution of Management Thought 3
CHAPTER 2. Classical Approaches to Management 6
Overview 6
Scientific Management 7
The Birth of Bureaucracies 8
The Search for an Administrative Process 11
The Management Process 11
CHAPTER 3. Human Relations Movement 20
Evolution of Behavioral Practices in the Workplace 20
Human Resource Management 23
A Final Comment 24
CHAPTER 4. Systems View of Management 25
Systems Thinking 25
The Quality Commitment 30
The Malcom Baldridge Awards 31
A Final Note 32
CHAPTER 5. Strategic Management 34
The Change Process 34
The Process 38
Strategic Management vs Strategic Leadership 41
A Final Note 44
CHAPTER 6. Future Trends in Management 45
New Age Management 45
Chaordic Organizations 47
SUMMARY 52
REFERENCES 53
TABLES
1 - Characteristics of Types of Organizations 10
2 - Levels of Planning 13
3 - Characteristics of Organization Development 22
FIGURES
1 - Evolution of Management Thought 4
2 - Continuum of Organizational Design 10
3 - Management Process (POMC Model) 12
4 - Relative Amount of Emphasis Placed on Each Function of Management
19
5 - POMC Model of Change 35
6 - Organizational Transformation 37
7 - The Strategic Management Process 39
8 - Management vs. Leadership 42
9 - A Systems View of Organizations 43
10 - An Example of a Chaordic Organizational Design 48
