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Teorie,
tecniche ed esperienze nei processi di verifica e valutazione dei
Servizi e Progetti Immateriali
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Scriven,
Michael (1999). The
nature of evaluation part ii: training. Practical Assessment, Research
& Evaluation,
The
Nature of Evaluation Part II: Training
(Michael Scriven, / Claremont Graduate University)
An earlier article addressed the
role of evaluation, the basic logic, and a description of how the
field is structured (Scriven, 1999). This article describes some of
the basic logic-of- evaluation skills and some of the basic
methodological skills that need to be mastered in order to practice
the art and science of evaluation. Much work in the Big Six evaluation
fields - program, personnel, performance, policy, proposal, and product
evaluation - falls within the area of applied social psychology, and
much of that -- e.g., the evaluation of large social interventions
-- would be impossible without training in the methods and mathematics
that foundations requirements in graduate psychology now cover. But
there is at least one other completely different kind of reason for
thinking the connection between psychology and evaluation is an intimate
one, namely the highly specific phenomena of reactions to evaluation
by those being evaluated and those for whom the evaluation is done.
Dealing with these is an important part of developing applied skills
in evaluation. However, the standard training provided in standard
psychology programs will not put the graduate in a position where
s/he can deal competently with common phenomena in evaluation. Nor
should this be regarded as a matter for clinical training, although
it is related, and although there are times when the phenomenology
comes very close to the clinically relevant level. Logic-of-evaluation
skills The following list indicates some
of the topics from the logic of evaluation that must also be dealt
with in some detail. 1. Understanding the differences
and connections between evaluation and other kinds of research and
investigation, especially: description, classification/diagnosis,
generalization, prediction, explanation, justification, and recommendation.
Hence, understanding the different types of research design and data
inputs required for each of these. 2. Understanding the difference between: Hence, understanding the differences
between investigative designs aimed at establishing conclusions of
these (theoretically 12, but actually about 6) different types. Specific
case: understanding the function of 'significance levels' in statistics
by contrast with significance determination in scientific or social
research. 3. Understanding the arguments that
purported to establish the impossibility of scientific demonstrations
of evaluative conclusions, and the reasons they failed. (The 'Science
is only descriptive' argument; the 'Values are always subjective'
argument; the 'Naturalistic fallacy' argument.) Understanding why
the usual arguments against value-free science also fail (the 'Scientists
show their values in choosing their field/research problems' argument;
the 'Science is used for good or bad purposes' argument.) Understanding
why these arguments are not just philosophical exercises but reflections
of common client/audience confusions that need to be dealt with. 4. Understanding the difference between
(I) holistic (black box) evaluation (ii) analytic evaluation; and
between the three kinds of analytic evaluation--dimensional, component,
and theory-driven evaluation; and how to choose between them in approaching
a particular evaluation problem. 5. Understanding the formative/summative
distinction, and some of the arguments for thinking that a third category
should be included to make up a complete classification of all evaluations.
6. Understanding the nature of needs
assessment and its difference from market research; and how to design
a valid needs assessment. 7. Understanding the logic of checklists,
especially the difference between checklists of (I) desiderata and
(ii) necessitata; and the logical requirements for validity of each
kind. 8. Understanding the differences
and connections between objectivity and: (I) bias, (ii) preference/valuing/valencing;
(iii) commitment; (iv) expertise. The fallacy of irrelevant expertise
in selecting evaluators. The views of realists and constructivists
about objectivity. 9. Understanding the range of evaluation
approaches on the scale from fully distanced to highly interactive,
and the 'off-scale' entries of description and evaluation training;
all with their attendant advantages and disadvantages. 10. Understanding the difference
between the kind of evidence required to establish causation and that
required to demonstrate culpability. 11. Understanding how and why evaluation
developed from (I) a practice to (ii) a highly skilled/professional
practice to (iii) a field-specific discipline and finally (iv) to
a transdiscipline. 12. Understanding how evaluation
theory developed from the primitive identification of evaluation with
monitoring to its present complex form, including goal-free evaluation;
and understanding some of the leading positions taken by influential
theorists along the way and today. Methodological Skills The following is a list of a list
of some methodological skills of great importance in evaluation which
are rarely, if ever, covered in the core curriculum of psychology
graduate curricula. 1. The Key Evaluation Checklist approach,
including details of how to determine the five mainline checkpoints
(Outcomes, Process, Costs, Comparisons, Generalizability). 2. Meta-evaluation procedures; the
four approaches (recheck, redo, do differently, special checklists). 3. Cost analysis, especially of non-money
costs. 4. Skills from qualitative research,
notably the determination of causality in non-experimental research,
e.g., in medicine (the lung cancer case and the paresis case), and
in history (the causes of unpreparedness at Pearl Harbor). 5. Some intradisciplinary skills,
especially theory evaluation. 6. How to identify relevant values
for a particular evaluation and deal with highly controversial values
and issues e.g., in evaluating family planning programs, or in dismissal
procedures. 7. How to report to non-peer clients,
stakeholders and audiences, especially using non-text media. 8. The psychology of evaluation,
especially managing evaluation anxiety. 9. Some field-specific skills, in
e.g., technology assessment, personnel evaluation, business evaluation,
non-profit management, developmental evaluation, proposal evaluation,
evaluative questionnaire design, etc. |
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