Applying Social-Psychology
to Online Groups and Communities
Groups ranging in size from a few people to thousands and millions within a "community" are forming within cyberspace. Many of the classic social-psychological principles of group dynamics can be applied in understanding and improving the functioning of these groups - such as issues concerning leadership, communication patterns, group boundaries, cohesion, alliances and subgroupings.
However, given the special psychological features of cyberspace, online groups also can be quite different than in-person groups. Text-only communications, equalization of status, and the opportunity for altering or hiding one's identity are all unique monkey wrenches tossed into the online group process. The stretching of temporal boundaries also makes Usenet Newsgroups and mailing lists rather unique not only as compared to in-person groups, but in relation to online chat sessions as well.
New social-psychological principles may be needed to account for these varied and unusual group dynamics in cyberspace. Designing and improving online communities will require a synergistic blend of traditional and innovative psychological theory. Also, perhaps for the first time in history, social psychology will need to merge with computer technology and know-how.
See also in The Psychology of Cyberspace:
The natural life cycle of mailing lists
Making virtual communities work
See also on other web sites:
The Internet and Usenet Global Computer Networks: An investigation of their culture and its effects on new users. - A Masters thesis by Tim North
The Virtual Community - An online book by Howard Rheingold.
Electric Communities - This site contains an interesting collection of articles about cyberspace communities and culture, especially concerning the visual/spatial habitats.
UCLA Center for the Study of Online Community - It's UCLA! It's gotta be good stuff, right?
9 Timeless Design Principles for Community Building - Amy Jo Kim's excellent guidelines for creating an online community.
Resource Center for Cyberculture Studies - a well-organized and comprehensive site.
Habitat - Douglas Crockford's collection of information and articles about avatar communities.
MOO/MU* Document Library - A large collection of tutorials, manuals, FAQs and research papers on the MOOs and MUDs.
The Sociology of Cyberspace - a university course created by Dr. Leonardo Salamini and Jim Brazell. The site includes a useful bibliography of readings.
The Psycho-Social Aspects Of Multi-User Dimmensions In Cyberspace: A Review Of The Literature, by James Sempsey.
MUD Money: A Talk on Virtual Value and, Incidentally, the Value of the Virtual, by James Dibbell
BACK
to the Psychology of Cyberspace Home Pagehttp://www1.rider.edu/~suler/psycyber/psycyber.html