Intelligence - intelligence of the heart - has its roots in the concept
of 'social intelligence,' first identified by E.L. Thorndike in 1920.
Psychologists have been uncovering other intelligences for some time
now, grouping them mainly into three clusters:
(the ability to understand and manipulate with verbal and mathematic
(the ability to understand and manipulate with objects).
(the ability to understand and relate to people).
social intelligence as, "The ability to understand and manage men
and women, boys and girls - to act wisely in human relations." And
Gardner includes inter- and intrapersonal intelligences in his theory
of multiple intelligences. These two intelligences comprise social
intelligence. He defines them as follows:
is the ability to understand other people: what motivates them,
how they work, how to work cooperatively with them. Successful
salespeople, politicians, teachers, clinicians, and religious
leaders are all likely to be individuals with high degrees of
is the ability to understand oneself. It is a capacity to form
an accurate and truthful model of oneself and to be able to use
that model to operate effectively in life.
(often given the acronym EQ, the emotional-intelligence equivalent
of IQ) encompasses social intelligence and emphasises the affect
of emotions on our ability to view situations objectively and thus
to understand ourselves and other people. It is the ability to sense,
understand, and effectively apply the power of emotions, appropriately
channelled as a source of energy, creativity and influence. We like
to call it 'Heart Intelligence' as balancing and integrating the
head and heart, channelled through the left and right brain, is
the primary source of human energy, aspiration and drive, activating
our innermost feelings and purpose in life, and transforming them
from things we think about, to values we live. The key factor is
the way that we interpret our circumstances, based on our prior
experiences and belief system, to either respond reactively like a stimulus-response machine
with an emotion that is outside our control and may be inappropriate
and self-defeating, or to respond proactively with self-determined responsibility
- and freedom of choice.
Only part of
our success in life is attributable to intellect. Other qualities:
trust, integrity, authenticity, creativity, honesty, presence and
resilience, are at least as important. These 'other intelligences'
are collectively described as Heart Intelligence.
There was a
time when IQ was considered the leading determinant of success.
Based on brain and behavioural research, Daniel Goleman argued in
his ground-breaking book, 'Emotional Intelligence,' that our IQ-oriented
view of intelligence is far too narrow. Instead, Goleman makes the
case for emotional intelligence (EQ) being the strongest indicator
of human success. He defines emotional intelligence in terms of
self-awareness, altruism, personal motivation, empathy, and the
ability to love and be loved by friends, partners, and family members.
People who possess high emotional intelligence are the people who
truly succeed in work as well as play, building flourishing careers
and lasting, meaningful relationships.
The good news
is that EQ can be learned or developed, it's not something you're
stuck with. We can develop in ways that can improve our relationships,
our parenting, our classrooms, and our workplaces. Our temperaments
may be determined by neurochemistry and long-established patterns
of behaviour, our genetic and cultural programming, but we can
recover control. We could turn society on its ear if we learned
to recognize our emotions and control our reactions; if we combined
our thinking with our feeling; if we learned to channel our flow
of feelings into creative expression, an expression of love.
plays an integral role in defining character and determining both
our individual and group destinies. It involves the ability to monitor
one's own and others' emotions, to discriminate among them, and
to use the information to guide one's thinking and actions. In short,
to embrace the power of emotions intelligently. It involves abilities
that may be categorized into five domains:
Observing an emotion as it happens; realising the prior ideas
and conceptions that underly an emotional response; being open
to intuitive insights; emotional honesty - a developed sense
of integrity and authenticity.
Facing up to fears and anxieties, anger, sadness and discontent
and expressing that energy constructively, whilst retaining
Channeling emotional energy in the service of a goal; openness
to new ideas; the ability to find breakthrough solutions and
to make sound decisions; resilient optimism based on competence;
sense of responsibility and personal power to get things done
in accordance with what is needed and wanted.
Sensitivity to others' feelings and concerns and willingness
to respect their perspective; valuing the differences in how
people feel about things; the capacity to trust and be trusted,
to forgive and be forgiven.
Managing emotions in others through communication based on empathy
and understanding, to build mututal trust; social skills, including
constructive handling of disagreements and the ability to create
and sustain friendships; leadership effectiveness.
The parent site,
Tools for Transformation,
contains a great deal of information aligned with the development
of EQ, both in the online book Transforming
the Mind and the home-study New Life Course
and Insight Project.
Repairing and further developing these abilities requires a knowledge
of personal therapeutic and transformative techniques. The pages
and Releasing Emotions' explain how to understand and utilise
each primary emotion, and to acknowledge, accept and release painful
emotions. We also present a series of 'Tools for Heart Intelligence'
- see the links below.