| Timeline
of Learning Organization Concepts |
|
1938
|
In
his book Experience and Education, John Dewey publishes the
concept of experiential learning as an ongoing cycle of activity. |
|
1947s
|
Macys
Conferences organized by Margaret Mead, Gregory Bateson and Lawrence
Kubie bring "systems thinking" to the awareness of a cross-disciplinary
group of key intellectuals. |
|
1940s
|
Scottish
psychologist Kenneth Craik coins the term "mental models," which
later makes its way to MIT through Marvin Minsky and Seymour Papert. |
|
1946
|
National
Training Laboratories co-founder Kurt Lewin proposes idea of "creative
tension" between a person's vision and sense of reality. |
|
1956
|
Jay
Forrester begins developing "system dynamics" |
| Ed
Schein's research on brainwashing in Korea paves way for understanding
of process consultation. |
|
1960
|
The
Human Side of Enterprise (Douglas McGregor) is published. |
|
1961
|
Industrial
Dynamics (Jay Forrester) is published. This first major application
of system dynamics to corporations, describes the turbulence of
orders in a typical appliance value chain. |
|
1964
|
MIT
graduate students develop the "beer game" to illustrate Industrial
Dynamics, one of the first simulations of systems (conveniently
converting toasters to beer) |
|
1969
|
Urban
Dynamics (Jay Forrester) is published, codifying the "Shifting
the Burden" archetype |
|
1970
|
Chris
Argyris and Donald Schön begin their collaboration into "Action
Science," the study of how espoused values clash with the values
that underlie real actions. |
|
1972
|
Limits
to Growth (Dennis Meadows, Donella Meadows, et al) is published,
applying Forrester's systems dyuamics to the "world problematique"
for the Club of Rome, triggering a furious reaction from economists.
|
|
1973
|
Learning
to Plan and Planning to Learn (Don Michael) is published, a
book for policy makers that sets out the idea of organizational
learning for the first time. |
|
1971-1975
|
Erhard
training seminars (est) demonstrate the powerful attitude shifts
that can come about in a seminar lasting several days. |
|
1974
|
Theory
in Practice (Chris Argyris, Donald A. Schön) is published. |
|
1975
|
"Management
change" consultant Charlie Kiefer, Forrester student Peter Senge,
and "creative process" researcher/artist Robert Fritz design the
"leadership and mastery" seminar that becomes the focal point of
their new consulting firm, Innovation Associates. |
|
1982
|
Working
at Procter & Gamble, and helping them follow up their famously
secretive sociotechnical systems work, Forrester alumna and Innovation
Associates consultant Jennifer Kemeny, along with Kiefer and Senge,
develops the "systems archetypes" -- a technique for translating
system dynamics complexities into relatively simple conversation-starters.
|
| Pierre
Wack, scenario planner at Royal Dutch/Shell, spends a sabbatical
at Harvard Business School, and for the first time writes his article
about scenario practice as a learning activity. |
|
1984
|
Senge,
Arie de Geus, Hanover Insurance CEO Bill O'Brien, Analog Devices
CEO Ray Stata, and other executive leaders form a learning organization
study group, meeting regularly at MIT. |
|
1985
|
Action
Science (Chris Argyris, Robert Putnam, Diana McLain Smith) is
published. |
|
1987
|
Drawing
on this group's work, Senge and de Geus begin working on a book
together, brokered by Shell networker Napier Collyns, who introduces
them to Doubleday editor Harriet Rubin. de Geus publishes his ideas
in a key Harvard Business Review article, called "Planning as Learning,"
in which he concludes, "The greatest competitive advantage for any
organization is its ability to learn." |
|
1988
|
Peter
Schwartz, Stewart Brand, Napier Collyns, Jay Ogilvy, and Lawrence
Wilkinson form the networked organization Global Business Network,
with a charter to foster organizational learning through scenario
planning. |
|
1989
|
Senge
and de Geus decide that they should develop separate books. Senge
finishes his manuscript, for a book ultimately titled The Fifth
Discipline, a few months after his second son is born. |
| Oxford
University management scholar Bill Isaacs, an associate of quantum
physicist David Bohm's, introduces Senge to Bohm and to the concept
of dialogue as a process for building team capability. |
|
The Center
for Organizational Learning is formed at MIT, with Senge as director,
and with Ed Schein, Chris Argyris, Arie de Geus, Ray Stata, and
Bill O'Brien as key advisors and governors. The research staff
of the "learning center," as it's called, includes Daniel Kim
and systems researcher Janet Gould; later, Bill Isaacs, Fred Kofman,
and future "Dance of Change" coauthor George Roth will join the
staff.
|
| Daniel
Kim, MIT researcher on the links between learning organization work
and the quality movement, cofounds the Sytems Thinker newsletter,
the first ongoing publication of "fifth discipline" - related issues
with writer/editor Colleen Lannon-Kim. The parent organization,
Pegasus Communictions, launches an annual Systems Thinking in Action
Conference the following year. |
| The
Age of Unreason (Charles Handy) is published. |
|
1990
|
The
Fifth Discipline is published, drawing upon a large body of work:
system dynamics, "personal mastery" (based on Fritz' work and the
concept of creative tension), mental models (based on Wack's and
Argyris' work), shared vision (drawing on the organizational change
traditions at Innovation Associates), and team learning (drawing
on dialogue and David Bohm's concepts). |
|
1992
|
The
popularity of the "learning organization" community is recognized
when 350 people from around the world gather for four days at a
conference at Bretton Woods, New Hampshire. |
|
1993
|
Harvard
University professor David Garvin publishes an article in the Harvard
Business Review on organizational learning, arguing that only learning
that can be measured will be useful to managers. |
|
1994
|
-The
Fifth Discipline Fieldbook is published. Its authors include
Peter Senge along with longstanding learning organization consultants
Charlotte Roberts, Rick Ross, and Bryan Smith (who is also the president
of Innovation Associates of Canada), along with writer Art Kleiner,
who becomes editorial director. The "Fieldbook" concept becomes
a new management book genre. |
| Philip
J. Carroll becomes CEO of Shell Oil Company, and fosters a four-year
"transformation" initiative that will involve Shell Oil deeply with
organizational learning. |
| The
innovation of "learning histories," a method of using oral history
techniques to assess organizational learning, begins at the Center
for Organizational Learning. |
|
1995
|
The
first major visible Organizational Learning Center projects are
finished. Many of them have produced remarkable results, but they
also have led to disappointing career prospects for the line leaders
who invested in them —particularly for the two featured in The
Fifth Discipline Fieldbook, the 1994 Ford Lincoln Continental
and the GS Technologies dialogue project. |
| The
Organizational Learning Center begins a two year process, working
with Dee Hock, a founding CEO of VISA, to spring out into a more
general international consortium called the Society for Organizational
Learning. Peter Senge is named the first chairperson of SoL's elected
governing council. |
| A
series of workshops and sessions take place, building on sessions
that started in 1993 at the Learning Center, then at the Society
for Organizational Learning, and then sponsored by the Fieldbook
authors, to develop a better understanding of the forces that make
it difficult to sustain organizational learning (and other change)
projects. These lead to an unpublished paper, "The Ecology of Leadership,"
by Peter Senge, which develops the idea of innate "challenges of
profound change." |
|
1996
|
Arthur
D. Little buys Innovation Associates; it is one of several consulting
firms (others include Anderson Consulting and Ernst & Young)
that invest heavily in building "learning organization" capability.
|
The
Age of Heretics (Art Kleiner) is published;
Synchronicity (Joe Jaworski) is published. |
|
1997
|
Jack
Welch asserts in the General Electric annual report that GE's only
competitive advantage is its ability to learn. |
| The
Living Company (Arie de Geus) is published. |
|
1999
|
The
Dance of Change, built around ten "Challenges of Profound Change,"
is published. |