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You can contact our technical support staff as follows:
Internet: The best way to report problems is send electronic
mail to
support@vncom.com. We normally answer all questions within one business
day.
Please include the following information with any technical support questions:
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Is the problem reproducible? If so, how?
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What version of Windows are you running (for
example, Windows XP or Windows 2000)?
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If a dialog box with an error message was
displayed, please include the full text of the dialog box, including the
title in the title bar.
Due to the great number of computer viruses,
worms, etc. sent to us via email, we do not accept incoming email with attachments
of any kind.
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