Chapter 1: Getting Started: The ABC’s of “e” ........................................................ 4
Chapter 2: Strategic Planning vs. Leading Willy Nilly.............................................. 10
Chapter 3: So Many Choices, So Little Time- Contract, Procurement & Negotiation ... 27
Chapter 4: Content, Content …How To Best Design & Deliver It..........29
Chapter 5: The Learning Tools & Technology Tsunami – Will You Sink Or Swim? ..... 61
Chapter 6: Global & Cultural Perspectives - How NOT To Get Lost In Translation....... 69
Chapter 7: Still Learning After All These Years (and So You Should Be!) .......74
Chapter 8: In Recognition & Rewards We Trust..................................................... 80
Chapter 9: Testing Here, External Testing There,Quality Assurance Everywhere....... 84
Chapter 10: High Signal/Low Noise – Promoting Learning Like A Pro!..................... 90
Chapter 11: The Name Of The Game: Integrating & Rolling Out Learning Solutions... 97
Chapter 12: Pedagogy & Webagogy - Ready, Set … TRAIN and FACILITATE!.......101
Chapter 13: Hey, Who Moved My Administration and Support? ..........................124
Chapter 14: Measure For Measure: Doing The “ROI” Thing ............................... 135
Elliott Masie’s Personal e-Learning Tips ........................................................... 139