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Communication Skills
Introduction and Overview
HOW THIS WORKBOOK CAME TO BE, MY QUEST FOR THE SEVEN CHALLENGES, AND HOW WE BENEFIT FROM A MORE COOPERATIVE STYLE OF LISTENING AND TALKING |
Searching for what is most important. This workbook proposes seven
ways to guide your conversations in directions that are more satisfying
for both you and your conversation partners. I have selected these
suggestions from the work of a wide range of communication teachers,
therapists and researchers in many 1. Kare Anderson wrote a delightful book about negotiation that included one hundred specific ways to get more of what you want. The problem is that no one I know can carry on a conversation and juggle one hundred pieces of advice in his or her mind at the same time. So lurking behind all that good advice is the issue of priorities: What is most important to focus on? What kinds of actions will have the most positive effects on peoples lives? This workbook is my effort to answer those questions. My goal is to summarize what many agree are the most important principles of good interpersonal communication, and to describe these principles in ways that make them easier to remember, easier to adopt and easier to weave together. Much of the information in this workbook has been known for decades, but that does not mean that everyone has been able to benefit from it. This workbook is my contribution toward closing that gap. Continua >>>>> |